1) How do I join?
All you need to do is create an account on our website, you will automatically be part of our family.

2) Does any of this cost us anything?
It is free of charge, 100% no additional cost needed.

3) How about Birthday Rewards?
We will notify you by email, and points will be automatically added to your account.

4) How do I start earning the points?
i. Sign up: You will receive 100 points right away once the sign up was done
ii. Shop with Us: Get 1 point for every ringgit spend on all the qualifying purchases
iii. Limit Set: No limitation for earn points, accumulation, and point redeem
iv. Dateline: No expiry date as long as the account is active
v. Points Redemption: 100 points – RM 15.00
vi. Delivery Fees: Is excluded
vii. Terms and Condition apply

5) Will the point be expired?
This is the accumulation point system. There is no expiration date on it.

6) How do I redeem the point?
Log on to npro.asia to redeem your gift.

7) What happen if my order is returned or cancelled?
The point amounted to the value will be debited as if you had not made any purchase yet.

8) I need help with my NPRO point reward account?
Reach out to us at nproasia@gmail.com or WhatsApp’s to our hotline number +60162109171.